Grand Mercure Bangkok Atrium

Customer review rating (ALL Rating) 4.3/5 2,255 reviews

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Description

Hotel extras

  • Wake up in the City of Angels.

  • A great city location and seamless guest stay

  • Easy travel

  • Meetings

  • Fitness Facilities

Our accommodation(s)

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Hotel location

Grand Mercure Bangkok Atrium

1880 New Phetchaburi Road, Bangkapi, Huay Kwang
10310 BANGKOK
Thailand

GPS:13.74704, 100.57019

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,255 reviews

TripAdvisor Rating  4.3/5  3,562 reviews

Certificate of excellence 2025

Good stay

TripAdvisor rating 5.0/5

SK N TripAdvisor review

We stayed for 3 days with breakfast included, and the overall experience was very pleasant and seamless. There was nothing to complain about. The rooms were spacious enough for a comfortable stay with a child, and the housekeeping service was fantastic, very attentive and quick. The breakfast buffet spread had variety, with kid-friendly options, but it was more or less same menu throughout the stay. Staffs were friendly, Mr. Chay. He was very helpful and made our even better.

Customer review rating 5.0/5

Ser J. C. Business - Confirmed reviews ALL

Nice room

Dear Ser J. C., Thank you for your feedback. We're pleased to know you had a good stay and that you liked the room. Your impressions matter to us, and we're always looking for ways to improve. Should you choose to stay with us again, we’d love the opportunity to make your next visit even more enjoyable. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 2.5/5

Ramasamy C. Business - Confirmed reviews ALL

Rooms are old. Front office mostly tough and act smart thinking the customers do not know their tactics. Breakfast - don’t know how they find to make food so tasteless. But clean property, good gym. Safety, good views and feel good at the stay.

Dear Mr. C., Thank you for sharing your feedback. We’re sorry the breakfast and Front Office experience did not meet your expectations. Providing warm and respectful service is very important to us, and we are addressing your comments with our team to ensure improvement. Regarding the room condition, this is something we are going to consider carefully as we plan our upgrades to enhance guest comfort. We appreciate your input and thank you for helping us improve. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 3.0/5

Sumit S. Families - Confirmed reviews ALL

Their was no play area for kid

Dear Mr. S., Thank you for taking the time to share your feedback regarding your recent stay. We truly appreciate your honest comments and regret that certain aspects of your family’s experience did not fully meet your expectations. We understand the importance of family-friendly facilities and are carefully considering your suggestions, including the need for a children’s play area, as we continually strive to enhance our services. Regarding breakfast, while we offer a diverse buffet designed to suit many tastes, we recognize that baby food involves very specific nutritional and dietary requirements that need special care and attention. These needs can vary greatly from child to child and are best managed by parents to ensure the utmost safety and suitability for their little ones. We hope this helps clarify the nature of our breakfast offerings. We’re glad to hear that our team provided attentive service during your stay, and we will be sure to share your kind words with them. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you and your family back in the future for an even better experience. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

Customer review rating 4.5/5

Yeow A. L. Solo - Confirmed reviews ALL

Short but very good stay. Thank you team for the lovely upgrade, welcome drinks and attention despite the number of other guests. Hope to stay again and hopefully longer. Thank you!

Dear Mr. Yeow A. L., Thank you so much for your lovely feedback. We’re delighted to hear that your short stay with us was an enjoyable one, and that the upgrade and welcome drinks added a special touch. It truly means a lot to know our team made you feel well cared for — that’s exactly the experience we strive to create for every guest. We’d be thrilled to welcome you back again, hopefully for a longer visit next time. Until then, thank you once again for choosing to stay with us. Warm regards, Patcharaporn Crutmuang Guest Experience Manager

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Other web-users rate our hotel

  • 1,030 reviews 7.7/10 Location
  • 1,835 reviews 7.5/10 Room
  • 2,156 reviews 8.6/10 Service
  • 26 reviews 8.6/10 WiFi
  • 781 reviews 5.4/10 Vibe
  • 701 reviews 7.7/10 Breakfast
  • 693 reviews 7.3/10 Cleanliness

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