Pullman Tokyo Tamachi 5 stars

Customer review rating (ALL Rating) 4.7/5 1,798 reviews

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3 1 21 Shibaura, Minato, 1080023 TOKYO, Japan

Description

Hotel extras

  • Direct access from JR Tamachi . Easy access from Haneda Airport. 3mins walk from Mita Station

  • The lobby combines natural materials and colourful tones inspired by Japanese Kabuki

  • Executive Lounge exclusively for guests staying at Executive rooms and Suite rooms

  • Nursing room, Restrooms with diaper-changing bed, other services for family guests

  • Located in msb Tamachi complex with many shops and restaurants

Our accommodation(s)

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Hotel location

Pullman Tokyo Tamachi

3 1 21 Shibaura, Minato
1080023 TOKYO
Japan

GPS:35.64569, 139.74912

Telephone
Fax +81 3-6400-5856

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KASA

Pullman Tokyo Tamachi's all-day fusion cuisine diner pays homage to traditional Japanese culinary techniques and local Japanese ingredients amidst a vibrant, immersive atmosphere inspired by the colorful art of kabuki.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,798 reviews

TripAdvisor Rating  4.7/5  406 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

John V. R. Couples - Confirmed reviews ALL

A particular circumstance that needs to be mentioned. I inadvertently left my wallet in the room safe. It wasn't until I arrived at Yokohama to board the Queen Elizabeth for a cruise that I realised that I did not have it. My taxi driver called the hotel and mentioned my predicament. Hotel staff were able to locate my wallet, and a taxi was arranged to pick it up and deliver it to me at the pier in Yokohama. The wallet arrived with a member of the Pullman staff who delivered my wallet to me. I am extremely grateful and very impressed with the effort made by the staff at the Pullman to solve my problem. My wallet arrived at approximately 1545 which gave me 15 minutes to board the ship as boarding closed at 1600. Unfortunately, I was a bit too preoccupied with solving my predicament that I did not get any names. But they know who they are, and hopefully the message of my gratitude for their efforts can be passed on. That also applies to all staff who we dealt with. Apologies for the delay in sending this but we only arrived home a few days ago and now have reliable internet.

Dear Mr. R., Thank you for taking the time to share your experience. We’re incredibly grateful for your kind words and deeply touched by your appreciation. We're so pleased to know that our team was able to assist you in such an important and time-sensitive situation. Your wallet reaching you just in time for your cruise is truly a relief—and we’re proud our staff could help make that happen. Although you didn’t catch their names, your gratitude has been shared with the team. We’re also happy to hear you’ve returned home safely. We hope to have the pleasure of welcoming you back to Pullman Tokyo Tamachi in the future. Best regards, Guest Experience Team Pullman Tokyo Tamachi

Customer review rating 3.5/5

Bowen Y. Families - Confirmed reviews ALL

服务挺不错的，英语应该是日本少有很标准的酒店。但是WiFi信号真的好差。我是在酒店收到的switch2，下载一个游戏都要花费将近10小时。真的让人非常着急。希望酒店能升级一下wifi。除此之外，各方面都很上乘的酒店

Dear Mr. Y., Thank you for your positive feedback about our service and for highlighting the issue with our WiFi. We regret that the network speed did not meet your expectations. We appreciate your understanding and hope to welcome you back in the near future. Best regards, Guest Experience Team Pullman Tokyo Tamachi

Customer review rating 4.0/5

Timothy R. Business - Confirmed reviews ALL

great

Dear Mr. R., We appreciate your positive feedback. It is our pleasure to provide accommodating service and a great experience. We hope to host you again soon. Best regards, Guest Experience Team Pullman Tokyo Tamachi

Customer review rating 5.0/5

Roman W. Couples - Confirmed reviews ALL

The hotel is located in a quiet business area. The hotel is very modern and looks brand new. The rooms are very clean. We thoroughly enjoyed our stay. We were treated with respect, whether in the restaurant, the lounge, at the reception, or at the rooftop bar. It was a wonderful stay for us.

Dear Mr. W., Thank you very much for your wonderful feedback. We’re delighted to hear you enjoyed our quiet location and modern facilities, and that our team made your stay special at every touchpoint—from the restaurant to the rooftop bar. Your kind words truly motivate us to keep delivering excellent experiences. We look forward to welcoming you back to Pullman Tokyo Tamachi soon! Best regards, Guest Experience Team Pullman Tokyo Tamachi

Customer review rating 4.5/5

Chisanupong T. Families - Confirmed reviews ALL

Our recent stay on June 13, 2025, was truly delightful from start to finish. Despite arriving early, we were pleasantly surprised to find our room ready for us, making for an incredibly smooth check-in process thanks to the accommodating Thai staff member (whose name, unfortunately, escapes me!). He went above and beyond, even helping us arrange luggage delivery to our next hotel upon checkout – a thoughtful gesture that was very much appreciated. Our suite was nothing short of fantastic! We particularly loved the expansive window, which offered a wonderful view and made the room feel incredibly bright and open. The executive lounge was another highlight. We received a wonderfully warm welcome from Ms. Youngah Kim, the Executive Lounge Manager. The evening cocktail spread was impressive, with a fantastic selection of food and beverages. We thoroughly enjoyed our time there and are already looking forward to our next visit!

Dear Mr. T., Thank you for your wonderful feedback regarding our team. We’re pleased to hear that their service made a positive impression on your stay. Your comments serve as great motivation for us all. Thank you for choosing Pullman Tokyo Tamachi and for your wonderful feedback. We’re delighted to hear that your stay exceeded expectations and that your family created such special memories here. Your kind words about our Thai staff and Manager Youngah Kim truly mean a lot — we will be sure to share your compliments with her. We look forward to welcoming you again on your next trip to Tokyo. Warm regards, Guest Experience Team Pullman Tokyo Tamachi

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Other web-users rate our hotel

  • 759 reviews 9.6/10 Location
  • 754 reviews 8.6/10 Room
  • 1,044 reviews 9.2/10 Service
  • 15 reviews 7.9/10 WiFi
  • 267 reviews 8.6/10 Breakfast
  • 212 reviews 8.4/10 Cleanliness
  • 9 reviews 0.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.