墨尔本多克兰诗铂高级服务公寓 4.5 星

客户意见评级 (ALL 评级) 4.3/5 810 评论

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描述

酒店其他优惠

  • Offering spectacular waterfront views, this is Melbourne's most elegant, iconic destination.

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酒店位置

墨尔本多克兰诗铂高级服务公寓

Cnr Aquitania Way And Marmion Pl
3008 多克兰
澳大利亚

GPS:-37.813809, 144.942245

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Capri @The Quays

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Capri 咖啡厅休闲区供应融合了澳大利亚和亚洲现代风味的独特美食,咖啡厅环境温馨怡人,供应的品类从咖啡到丰盛的早餐和午餐,一应俱全。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  810 评论

TripAdvisor 评级  4.1/5  938 评论

Poor room and reception service

Tripadvisor 评级 1.0/5

Sơn N 经 TripAdvisor 认证的评论

I stayed here for a business trip, and the experience was very disappointing. My room had no air conditioning, and when I asked to switch rooms, the reception refused because the booking was made by my company. The staff at the front desk were unhelpful and unfriendly, showing no concern for guest comfort. I expected better service, especially on a business trip. Definitely wouldn’t recommend this hotel.

Thank you for your feedback Please accept our sincerest apologies for the inconvenience and discomfort caused by the malfunctioning air conditioner in your room. We understand how frustrating this must have been, especially given the weather conditions during your stay. Your comfort is extremely important to us, and we deeply regret that we did not meet expectations on this occasion. We are also truly sorry to hear about your interaction with our reception team. The service you described does not reflect the standard of professionalism and hospitality we strive to uphold. Please rest assured that we are taking your feedback seriously and will follow up with the team to ensure appropriate training and improvement measures are implemented. Your feedback is very important to us, and we remain committed to improving both our facilities and service standards. Warm regards Wei Xiong General Manager

Great stay for families

Tripadvisor 评级 5.0/5

112hebab 经 TripAdvisor 认证的评论

We booked the furnished apartment of three bedrooms and it was amazing. The view was great on the marina and the apartment has everything you need. Great for families with toddlers. The only thing missing was elevator from the car park, you can take only stairs to the building from the parking bay

Thank you for your feedback on your recent stay at The Sebel Residences Melbourne Docklands. Our apartments are a fabulous option for families, and I’m so pleased to hear that you enjoyed your time with us. Car parking access does vary between buildings across The Sebel Residences Melbourne Docklands, and in many cases, The Sebel Melbourne Docklands offers easier access. However, we do not have three-bedroom apartments at The Sebel Melbourne Docklands. For future stays, please feel free to contact us directly, and we will do our best to arrange a more suitable parking option for you. Warm regards Wei Xiong General Manager

nice, but i probably wound stay there again, unless i was used to city noise

Tripadvisor 评级 4.0/5

cameron h 经 TripAdvisor 认证的评论

My Husband and i Stayed here for one night. we had a one bedroom apartment with water view. which is rather nice. the apartment is set up better for long stay with some facilities to cook for yourself and some ability to store things in a giant fridge. However the downside is that it isnt very soundproof, so the noisy kids playing in the street can be very annoying. its a few hundered meters away from the nearest tram stop.

Thank you for your feedback. I am pleased you enjoyed the water views and the convenience of our apartment setup. I apologize if noise was disruptive during your stay, this is not typically the case but can occur on occasion . We appreciate your comments on our facilities and location and hope to welcome you again in the future. Warm regards Wei Xiong General Manager

酒店很漂亮

客户意见评级 5.0/5

Wuaihua 家庭住宿 - 所有已确认评论

酒店位置好,窗外是港区风景,房间大,含厨房,是现代风格,非常整洁。周边有大超市,体验最棒的是前台会中文!

Beautifully put together and worth staying out of inner CBD

Tripadvisor 评级 5.0/5

allannaht2014 Friends getaway - 经 TripAdvisor 认证的评论

Excellent value for money. Well put together and finer details covered. Beautiful hotel and highly recommended. Beds were comfortable and the layout of the hotel had a large bathroom separating them. Good size lounge room and kitchen with table. Free service Tram to town was about 11 minutes. Easy to get around. Stay here

Hello Allanaht2014 Thank you for your review of the Sebel Melbourne Docklands, it is greatly appreciated and I am so pleased that you enjoyed your stay. We are indeed lucky to be on the free city tram it makes getting into the CBD so easy and fantastic that you enjoyed your apartment . We hope that we can welcome you back to The Sebel Melbourne Docklands in the future Warm regards The Sebel Docklands Team

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其他网络用户评价我们的酒店

  • 497 评论 9.2/10 位置
  • 721 评论 7.3/10 房间
  • 483 评论 7.5/10 服务
  • 11 评论 4.3/10 上网
  • 260 评论 7.3/10 清洁度
  • 115 评论 6.2/10 性价比
  • 98 评论 8.7/10 游泳池
  • 74 评论 9.6/10 运动休闲

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