Novotel Nuernberg Centre Ville bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.5/5 678 ulasan

Jaminan Harga
Terbaik
Novotel Nuernberg Centre Ville - Image 1
Novotel Nuernberg Centre Ville - Image 2
Novotel Nuernberg Centre Ville - Image 3
Novotel Nuernberg Centre Ville - Image 4
Bahnhofstrasse 12, 90402 Nuremberg, Germany

Deskripsi

Keistimewaan hotel

  • Family rooms, children's playroom, stroller rental, and special family offers

  • Green Key certified! Sustainability is a top priority for us

  • Wellness and fitness area with a view over the rooftops of Nuremberg

  • Complimentary Wi-Fi available in all rooms

  • Secure parking in our underground garage

Akomodasi kami

Lokasi hotel

Novotel Nuernberg Centre Ville

Bahnhofstrasse 12
90402 Nuremberg
Germany

GPS:49.44695, 11.085784

Telepon
Fax +49 911 30035777

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

PIZZERIA POSTA

Our Pizzeria Posta serves Italian dishes such as pizza, pasta, antipasti and daily specials. The restaurant is open daily from 5 PM to 10 PM. Buon appetito.

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  678 ulasan

Peringkat TripAdvisor  4.4/5  1.228 ulasan

Sertifikat keunggulan 2025

Nuremberg accommodation

Catatan Tripadvisor 5.0/5

michelle b Ulasan TripAdvisor tersertifikasi

This hotel was great. We were near the station and a short walk to the old town The room was large and very comfy staff were do friendly Recommend a stay there The pool is large and so good and breakfast was good along with the dinners .there was not a large choice at dinners

ADEQUATE ACCOMODATION

Catatan Tripadvisor 3.0/5

eltayebibrahim Bisnis - Ulasan TripAdvisor tersertifikasi

The facilities were below Novatel standards. There was an odor in the room. The cleaning service is very poor. Some days they completely skip the cleaning of your room; even if you leave instructions for your room to be cleaned. While checking-in, I was the only person in line and the staff walked away, even after I called out to him. They had no priority desk services at the reception for Diamond members such as myself.

Fraudulent Practices and Deceptive Standards at Novotel Nürnberg Centre Ville

Catatan Tripadvisor 1.0/5

Kamila B Ulasan TripAdvisor tersertifikasi

Our experience at Novotel Nürnberg Centre Ville was profoundly disappointing, marked by unethical and fraudulent practices. The hotel knowingly misrepresents its services, particularly with long-standing, unresolved WiFi issues that have been repeatedly acknowledged by management since 2022. Despite promises to address these problems, including a public statement in October 2024, no meaningful action has been taken. Our stay in an executive room was marred by non-functional WiFi, forcing us to rely on costly Swiss phone data and endure multiple trips to reception. Staff appeared trained to feign ignorance, dismissing these recurring issues as isolated incidents—a deceitful tactic that adds insult to injury. This pattern of misrepresentation extends beyond the WiFi. Basic amenities, such as bedding comfort, fail to meet advertised standards, as reflected in numerous guest reviews. Guests should be aware: this property’s practices amount to deception. Accor must address these issues to uphold its reputation and ensure ethical standards at Novotel Nürnberg Centre Ville. Until then, we cannot recommend staying here.

Dear Guest, Thank you for taking the time to share your feedback about your stay at Novotel Nürnberg Centre Ville. We are deeply sorry to hear that your experience fell short of your expectations and that you felt disappointed in multiple aspects of your visit. As discussed already, we sincerely apologize for the temporary WiFi issues you experienced. To address this, we waived your parking fees and credited bonus points to your "ALL - Accor Live Limitless" account as a gesture of goodwill. These points can be redeemed for a future stay at any Accor property. Regarding the WiFi, we are aware that the holiday season posed significant challenges due to the extremely high demand, with more than 1,000 devices connected simultaneously on some days. While we are actively working on resolving these capacity issues, implementing effective solutions for such technical challenges requires time and careful planning. We appreciate your patience and understanding as we continue to improve. We must strongly refute the claim that our staff are trained to feign ignorance. Our team is committed to assisting guests to the best of their ability, and it is truly disheartening to hear that you felt otherwise. We also regret that other aspects of your stay, such as the comfort of the bedding, did not meet your expectations. Your feedback is invaluable, and we will address these concerns with our team to identify opportunities for improvement. We are genuinely sorry that your stay was not a positive one, and we hope to have the chance to restore your trust in the future. If you wish to share any additional details or discuss your concerns further, please do not hesitate to contact us directly via email. Kind regards, Alexander Schroll - Deputy General Manager

Great Hotel Close to Christmas Markets and Train

Catatan Tripadvisor 5.0/5

Kevin H Keluarga - Ulasan TripAdvisor tersertifikasi

Great hotel, clean and in an excellent location close to Christmas market. We stayed here for the Christmas market. We arrived late due to flight delays. Our room was ready. A spare bed was set up for our 10 year old son. Our room faced the rail tracks but there was no noticeable noise from the trains. We enjoyed the breakfast in the morning and the food was excellent. The staff was friendly in the restaurant. I would recommend this hotel if you’re in Nuremberg for the Christmas market. It was a 15 minute walk straight to the market.

Christmas in Nurnberg

Catatan Tripadvisor 5.0/5

Peter G Keluarga - Ulasan TripAdvisor tersertifikasi

Our stay at Novotel Nurnberg was great! the room was very spacious, clean and comfortable. we had a queen sized bed and a pull out queen sized bed for the kids. both were very comfortable although the pull out bed was a bid hard. The bathroom also was very nice with heated floors. The bathroom exhaust fan did not seem powerful enough though so it got a bit steamy after a shower. But overall a great hotel very close to the train station and the old city.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.243 ulasan 9.4/10 Lokasi
  • 1.346 ulasan 7.7/10 Kamar
  • 913 ulasan 8/10 Pelayanan
  • 73 ulasan 2.6/10 Internet
  • 889 ulasan 8.4/10 Sarapan
  • 541 ulasan 7.1/10 Kebersihan
  • 501 ulasan 7.9/10 Kolam
  • 356 ulasan 8.9/10 Kebugaran/olah raga

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