Mercure Vienne Sud Chanas Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 645 reviews

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Mercure Vienne Sud Chanas Hotel - Image 1
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Mercure Vienne Sud Chanas Hotel - Image 4
Les Revollons, 38150 CHANAS, France

Description

Hotel extras

  • Free secure car park

  • Ideally located near the exit of the A7 highway between Lyons and Valence

  • Friendly restaurant with a daily set menu

  • 2 seminar rooms

  • Located 20 min from the Safari de Peaugres wildlife park and 25 min from Vienne city center

Our accommodation(s)

Hotel location

Mercure Vienne Sud Chanas Hotel

Les Revollons
38150 CHANAS
France

GPS:45.316675, 4.809651

Telephone
Fax +33 4 74 84 36 61

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

LE REVOLLON

Traditional French cuisine provides an array of flavors as an à la carte or set menu

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  645 reviews

TripAdvisor Rating  3.8/5  324 reviews

Customer review rating 5.0/5

Peter W. Couples - Confirmed reviews ALL

Good reception, room well appointed with comfortable bed and good restaurant

Customer review rating 2.0/5

Hugues P. Couples - Confirmed reviews ALL

Environnement bruyant Chambre à rénover entièrement Personnel sympathique

Customer review rating 3.0/5

Vincent H. Couples - Confirmed reviews ALL

Déçu 😞. Voilà la troisième fois en moin d'un an,et nous nous réjouissions de l'ouverture du restaurant, mais extrèmement Déçu au regard d'autres hôtels Mercure,nous étions assis à la fenêtre près du patio à côté d'un grand radiateur qui étais relier au mur par de nombreuses toiles d'araignées

Bonjour Monsieur H., Merci d’avoir pris le temps de partager votre retour. Nous sommes sincèrement désolés d’apprendre que votre dernière expérience n’a pas été à la hauteur de vos attentes. Vos remarques, notamment sur la propreté de l’espace près du patio, ont bien été prises en compte et transmises à notre équipe au restaurant pour correction. Sachez que nous accordons une grande importance à la fidélité de nos clients, et nous espérons sincèrement avoir l’occasion de regagner votre confiance lors d’un prochain séjour. Bien à vous, L\'équipe du Mercure Vienne Sud Chanas

Nice hotel.

Customer review rating 4.0/5

Linda J. M. Couples - Confirmed reviews ALL

Beautiful room but unfortunately the restaurant is a let down. The staff are very welcoming and friendly but the cuisine is disappointing. There does not appear to be a chef or cook and the food seems to be prepared by the service staff, who do not have the skills of a chef or cook. We don’t think this is the fault of the staff but of the management or Mercure’s owners. It is a pity because the hotel itself and the staff are lovely.

Dear Linda, Thank you for your detailed feedback and for your kind words about our team and your room. We’re very glad you appreciated the hospitality of our staff and the comfort of your room. Regarding your experience at the restaurant, we sincerely regret that it did not meet your expectations. You are right to point it out, and we’d like to clarify that during low season on weekends our restaurant is closed. However, we still offer a reduced menu exclusively for our hotel guests. In high season, our restaurant is open on weekends and meals are prepared by our professional kitchen team. We truly value your comment and will take it into consideration as we continue to improve our services. We hope to have the opportunity to welcome you again and offer you a more satisfying dining experience. Warm regards, The Mercure Vienne Sud Chanas Team

Well located and electric hyper charging available

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Good, but bad smell in bedroom and bathroom coming from the sink in the bathroom

Dear Philippe, Thank you for sharing your experience with us. We are delighted that you appreciated our convenient location and the availability of electric hyper charging. However, we sincerely regret the inconvenience caused by the unpleasant smell in your room and bathroom. Please be assured that we have informed our maintenance team to address this issue promptly. Your feedback is valuable to us, and we are committed to improving our services to provide you with a better experience on your next visit. We hope to welcome you again soon and offer you a more pleasant stay. Best regards, The Mercure Vienne Sud Chanas Team

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Other web-users rate our hotel

  • 167 reviews 9.2/10 Location
  • 358 reviews 5.8/10 Room
  • 338 reviews 8.7/10 Service
  • 12 reviews 1.7/10 WiFi
  • 166 reviews 4.7/10 Food
  • 156 reviews 7.4/10 Breakfast
  • 139 reviews 4.9/10 Cleanliness
  • 94 reviews 3.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.