Mercure Hotel Dortmund City

Customer review rating (ALL Rating) 4.2/5 1,095 reviews

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Mercure Hotel Dortmund City - Image 1
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Mercure Hotel Dortmund City - Image 4
Kampstraße 35-37, 44137 DORTMUND, Germany

Description

Hotel extras

  • Good transport connections

  • Direct subway connection to the convention center and the stadium (U45)

  • Westenhellweg shopping area, Thier-Galerie mall and Christmas market within walking distance

  • Walking distance to the main train station

Our accommodation(s)

Hotel location

Mercure Hotel Dortmund City

Kampstraße 35-37
44137 DORTMUND
Germany

GPS:51.515096, 7.463358

Telephone
Fax +49 231 5897222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
Near the property
  • Car park

LOBBY BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,095 reviews

TripAdvisor Rating  3.8/5  533 reviews

Customer review rating 4.5/5

Ralf R. Solo - Confirmed reviews ALL

Seeeeehr bequemes Bett, großzügige Zimmer, nettes Personal. Am Wochenende lieber Zimmer nach vorn, Frühstück ausreichend

Customer review rating 4.5/5

Bernhard S. Couples - Confirmed reviews ALL

Sehr freundliches Personal

Sehr geehrter Bernhard, Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Es freut uns sehr, dass Sie eine positive Zeit im Mercure Hotel Dortmund City verbracht haben. Wir freuen uns besonders, dass Sie unsere zentrale Lage in der Innenstadt, die Freundlichkeit unseres Teams und die modernen Annehmlichkeiten wie klimatisierte Zimmer, kostenloses WLAN und tägliche Zimmerreinigung schätzen konnten. Unsere 24-Stunden-Rezeption und die gute Anbindung an öffentliche Verkehrsmittel ermöglichen einen unkomplizierten Aufenthalt für unsere Gäste. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Ihr Team vom Mercure Hotel Dortmund City

Customer review rating 4.5/5

Torsten W. Couples - Confirmed reviews ALL

Nettes Personal und gute Zimmer

Customer review rating 3.5/5

Merle H. Couples - Confirmed reviews ALL

It was clean & decent enough, however especially the bathroom was a little run down. I don't mind that part much. What I take issue with is the complete lack of mention that the hotel is inaccessible by car - or if it is, the lack of how to actually do that!

Dear Merle, We are grateful for your feedback. We appreciate your kind remarks about the overall cleanliness, efficient booking process, attentive team, smooth check-in and check-out, and good value for your stay. It is rewarding to hear that these aspects met your expectations and contributed positively to your experience. However, we acknowledge your concerns regarding the bathroom condition and vehicle accessibility. Our hotel features accessible rooms and facilities designed for guests with reduced mobility, yet some areas may not fully meet every individual preference. Information about vehicle access is generally provided, though we understand this may not have been clear in your case. Our staff is always available to assist with such inquiries. Finally, we are pleased you found our team’s service commendable and value the smooth arrival and departure processes. We look forward to welcoming you again for another stay at Mercure Hotel Dortmund City. It would be a pleasure to have you return on another occasion. All the best, Ihr Team vom Mercure Hotel Dortmund City

Customer review rating 5.0/5

Silvia F. Friends - Confirmed reviews ALL

Sehr nettes Personal , Rezeption klasse

Sehr geehrte Frau F., vielen Dank für Ihre ausführliche Bewertung Ihres Aufenthalts. Wir freuen uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten. Es ist wunderbar zu hören, dass Sie unseren Service, die Sauberkeit und die zentrale Lage geschätzt haben. Unser Hotel befindet sich im Herzen von Dortmund, nur wenige Meter von den wichtigsten Sehenswürdigkeiten und Einkaufsmöglichkeiten entfernt. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Ihr Team vom Mercure Hotel Dortmund City

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Other web-users rate our hotel

  • 519 reviews 8.6/10 Location
  • 586 reviews 6.5/10 Room
  • 462 reviews 8.7/10 Service
  • 7 reviews 9.3/10 WiFi
  • 325 reviews 5.8/10 Breakfast
  • 249 reviews 7.3/10 Cleanliness
  • 130 reviews 2.2/10 Vibe
  • 104 reviews 2.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.